Our primary accountability is to the children and communities we serve. To help to provide focus on specific practices which enhance accountability to children and communities, a Programme Accountability Framework (PAF) was developed in 2010 which includes four key principles:
- Providing Information
- Consulting with communities
- Collecting and acting upon feedback and complaints
(see Annex 3 of our 2010 Accountability Report for the complete framework).
The four principles of the Programme Accountability Framework are embedded within our Development Programme Approach and specifically addressed in our emergency relief work.