Invoice Inbox

Submitting Invoices Via Email

You may send a copy of your PDF invoice to World Vision’s designated invoice intake mailbox. 

Invoice Submission Instruction

1. Always follow specific invoicing instruction at the top right corner of the purchase order. (see sample screenshot of a purchase order below).
2. Do not send us your PDF invoice if you have already submitted the invoice via Supplier Actionable Notification or via Coupa Supplier Portal.
3. All PDF invoices must be emailed to invoices@wvi.coupahost.com.  This is a system intake mailbox.  It will only pick up PDF version of the Invoice. Do not communicate to us via this mailbox as messages cannot be read by the system.
4. All invoices must reference a Purchase Order number and Internal Ref number (if there is an Internal Ref number provided on the PO.) Please note not all our Purchase Orders have Internal Ref.   
5. All invoices must be sent from the email address or domain that you provided to World Vision.  Contact your World Vision Procurement staff to verify if your invoice email address is enabled in our system.  Any invoices submitted from an unauthorized email address will be rejected.
6. All invoices must indicate the exact PO line details such as item name, quantity, unit price and total amount per line as shown on the PO 
7. Please do not include any other images or signature blocks in your invoice email. GIF or JPG images in your signature block may delay payment.
8. All related documents to the invoice such as Shipping Documents/ Insurance Documents / Airway Bills / Bill of Lading / Travel Expenses / Receipts should be combined with the Invoice in one PDF or TIFF.