Factsheet 2025 Engaging Citizens to Improve Service Delivery Through Social Accountability Project

This article highlights how World Vision’s Emergency Response project in Nyiragongo and Masisi is helping 8,000 crisis-affected households rebuild their livelihoods and regain hope. Through vocational training, income-generating activities and livelihood kits, women and families have gained practical skills, increased their self-reliance and strengthened their ability to meet their children’s basic needs. Their stories demonstrate how economic empowerment can restore dignity, resilience and confidence among displaced and vulnerable communities.

This article highlights how communities in Karawa, North Ubangi, used World Vision DRC’s Citizen Voice and Action (CVA) approach to identify insecurity as a key concern and peacefully advocate for stronger protection measures. Through community mobilisation, dialogue with authorities and a formal advocacy memorandum, residents demonstrated how informed citizens can influence local governance and contribute to building safer, more resilient communities.

Having lived through the 2015 earthquake himself, Surendra Ratna Shakya has dedicated his career to supporting vulnerable children and families through crisis and recovery.

From earthquakes to landslides, Nanda Budha reflects on leading humanitarian responses and standing with communities in crisis.

This article tells the moving story of Esther, a grandmother in Katwiguru who fought to save her granddaughter MALI from severe malnutrition amid displacement and insecurity. With support from World Vision and access to therapeutic food and nutrition counselling, MALI’s health and appetite improved, moving her from severe malnutrition towards full recovery. The story highlights the resilience of caregivers, the importance of community-based nutrition services, and World Vision’s continued efforts to reach vulnerable children in hard-to-reach areas.

Explore World Vision Central African Republic’s FY25 results in health, nutrition, education, child protection, WASH, and humanitarian response, improving the lives of the most vulnerable children and communities across the country.

Download World Vision Ethiopia’s menstrual health and hygiene awareness comic book, designed to spark safe, informed conversations in communities.

World Vision Chad works daily for the well-being of children, and continues to support the Government of Chad in the Response against COVID-19.

In 2016, 37-year-old Koranic teacher Sidi Mohammed met with World Vision staff visiting his neighbourhood to implement sponsorship projects, raise awareness, and identify children in need of support. It was then that Sidi discovered an important model that marked a turning point in his life – the Celebrating Families approach (CFC), whose purpose is to equip communities to create a healthy and loving environment for the well-being of children.